Your Friendly Guide from the Christensen Dental Team | Henderson Dentists You Can Trust
As we welcome a brand-new year, we know what many of you are thinking—here we go again with dental insurance. Every January, our phones ring with the same questions, and honestly, we completely understand why. Benefits reset, deductibles start over, and suddenly your plan looks different than it did just a few weeks ago.
This guide is written directly to you, our Christensen Dental patients, from us—the front office, treatment coordinators, and clinical team who help you navigate insurance every single day. As your local Henderson dentists, our goal is simple: help you understand your benefits so you can make confident decisions about your smile this year.
Grab a cup of coffee, and let’s break it down together.
Why Dental Insurance Feels So Confusing at the Start of the Year
January is what we call “insurance reset season.” That means:
- Annual maximums start over
- Deductibles reset
- Frequency limits restart (cleanings, exams, X-rays)
- Employer plans may change carriers or coverage
From our side of the desk, we see many patients assume unused benefits roll over or that waiting somehow saves money. Unfortunately, dental insurance doesn’t work that way—and we wish it did.
As Henderson dentists, we want you to use your benefits strategically, not lose them at the end of the year.
What Dental Insurance Really Is (And What It Isn’t)
We like to be honest and upfront:
Dental insurance is not designed to cover 100% of your dental care.
Instead, it’s a cost-sharing tool meant to help with routine care and assist with larger treatments—not eliminate out-of-pocket costs altogether.
Most plans follow this general structure:
- Preventive care (cleanings, exams, X-rays): often covered at 100%
- Basic care (fillings, simple extractions): usually 70–80%
- Major care (crowns, bridges, root canals): typically 40–60%
Annual maximums—often $1,000 to $2,000—haven’t increased much over the years, even though dental technology and materials have improved significantly.
This is why, as Henderson dentists, we place such a strong emphasis on prevention and early treatment.
Annual Maximums & Deductibles (In Plain English)
Annual Maximums
Your annual maximum is the total amount your insurance will pay in a calendar year.
Example:
- Your plan max is $1,500
- Insurance pays up to $1,500 total
- Once that’s used, remaining costs are your responsibility
This resets every January 1—use it or lose it.
Deductibles
A deductible is the amount you pay before insurance contributes to certain services. Preventive care usually bypasses this, but fillings and crowns often don’t.
Most deductibles are small ($25–$100), but they do reset every year.
From our office staff perspective, completing treatment earlier in the year gives you access to your full benefit amount.
Preventive Care: The Best Way to Protect Your Benefits
If we could give one piece of advice as Henderson dentists, it would be this:
Don’t skip your cleanings.
Preventive visits help:
- Catch problems early
- Avoid more expensive treatment later
- Fully utilize benefits your insurance already covers
Patients who stay consistent with cleanings and exams almost always spend less over time—and have healthier smiles to show for it.
Understanding Employer-Sponsored Family Dental Plans
Many of our Christensen Dental patients have dental insurance through their employer. These plans can be helpful, but they vary a lot.
What Employers Control
Your employer chooses:
- The insurance carrier
- Coverage levels
- Annual maximums
- Network rules
That means two patients with the same insurance company may have completely different benefits.
Family Plan Tips
With family coverage:
- Each family member typically has their own annual maximum
- Deductibles may be individual or shared
- Ortho benefits are often limited and age-restricted
Our team frequently helps families plan treatment across the year so benefits are used wisely, while still making your oral health the priority.
Dependent Age Limits
Most employer plans end dependent coverage at age 26. If your child is nearing that age, the new year is a great time to plan ahead.
In-Network vs. Out-of-Network: What You Should Know
We hear this question daily.
- In-network: The office has a contract with the insurance company
- Out-of-network: The office does not—but many PPO plans still pay benefits
At Christensen Dental, our focus is on quality care and transparency, not insurance-driven treatment. Many patients are surprised to learn they still receive excellent coverage even when seeing out-of-network Henderson dentists.
And remember—you always have the right to choose your dentist.
Dental Insurance & Medicare: Clearing Up the Confusion
Original Medicare (Parts A & B)
Traditional Medicare does not cover routine dental care, including:
- Cleanings
- Exams
- Fillings
- Crowns
- Dentures
Medicare Advantage (Part C) Plans
Many Medicare Advantage plans include dental benefits, but coverage varies widely.
These plans often include:
- Limited annual maximums
- Network restrictions
- Co-pays instead of percentages
From our office staff experience, these plans look great on paper but can be restrictive in practice. We always recommend reviewing benefits each January. We are happy to go over your benefits when you come for your office visit, or you can contact your insurance broker.
As Henderson dentists, we’re happy to help verify coverage before treatment so there are no surprises. Please make sure to provide any new insurance information before your appointment so that we have time to verify it before treatment is done.
Why Coverage Changes from Year to Year
If something was covered last year but isn’t now, it may be due to:
- Employer plan changes
- Insurance policy updates
- Frequency limits
- Used annual maximums
Insurance companies change rules frequently, often without clear communication to you or our office. That’s why our team is here to help get answers and break it down so it is easier to understand.
What We Do vs. What Insurance Does
Here’s the honest breakdown:
What we do:
- Verify benefits
- Explain estimates
- Submit claims
- Help with appeals
What insurance decides:
- Coverage
- Payment amounts
- Limitations
Our priority is always your health—not insurance rules.
Treatment Planning That Works with Your Budget
At Christensen Dental, we:
- Prioritize urgent needs
- Phase treatment when helpful
- Offer clear financial explanations
Insurance is one factor—but never the only one—in your care plan.
Common Dental Insurance Myths
- “Insurance tells me what I need.” → Your dentist does.
- “Waiting saves money.” → It usually costs more.
- “I’ll lose money if I don’t use it.” → Preventive care is still valuable.
How to Make the Most of Your Benefits This Year
Our top tips:
- Schedule cleanings early
- Don’t delay recommended care
- Ask questions—we love them
- Review Medicare Advantage plans yearly
- Plan family treatment ahead
A Final Note from All of Us at Christensen Dental
We know dental insurance can feel overwhelming, especially in January. Please know that when you walk into our office or call with questions, you’re talking to people who genuinely care.
We’re honored to be your trusted Henderson dentists, and we’re here to help you make the most of your benefits while protecting your long-term oral health.
Ready to Get Started?
- ? Call our office to review your benefits
- ? Schedule your next cleaning
- ? Ask us about treatment planning options
Here’s to a healthy, confident smile in the new year—we’re so glad you’re part of the Christensen Dental family.
